Shipping policy
SHIPPING POLICY — Mystic Moon Emporium
Last updated: September 20, 2026
1. WHEN YOUR ORDER SHIPS
Your order ships after your payment has fully cleared and the funds are in our account. Until the money hits our balance, nothing moves — no exceptions. Once funds are confirmed, we purchase and ship your item promptly.
2. SHIPPING TIMES
Shipping speed depends on the product and where it ships from. Estimated delivery times are shown at checkout or in the product listing. These are estimates, not guarantees — delays happen and they're out of our hands.
3. SHIPPING COSTS
Shipping costs, if any, are shown at checkout before you pay.
4. WRONG ADDRESS
Make sure your shipping address is correct before you order. We are not responsible for packages lost or delayed because of an address you entered wrong.
5. TRACKING
If tracking is available for your order, we will provide it.